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This Privacy Policy governs our data collection, processing and usage practices. As a customer/site visitor it also discusses your rights and preferences. We encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you visit our website, you are free to check out supplements without providing any Personal Information about yourself.
When you purchase any supplements from the website, as part of the buying and selling process, we collect some of the following personal information:
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?
We use the information we collect only in compliance with this Privacy Policy. We will never sell your Personal Information to any third party.
When you purchase any supplements from us, we use the personal information you give us to
1) Prepare, pack and send your order to your nominated postal address.
2) Send FREE supplementary training advice, blogs, recipes and special deals based on your profile and interest.
3) With your consent, we will send out content to you which we think may be of interest by post, SMS, email, or other means and send you marketing communications relating to our business; to update and send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
SECTION 3 – CONSENT
How do you get my consent?
When you purchase any supplement and provide us with personal information to complete a transaction, place an order, we imply that you consent to our collecting it and using it to process said transaction and contact you via email
You opted in one of our forms on the website to receive marketing communications from us.
You confirmed that you still want to receive health news and promotional content from us in the email we sent to you.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@livelgndrylabs.com or unsubscribing directly via the link located at the bottom of our emails.
SECTION 4 – COOKIES AND ADVERTISING
We use cookies to remember your preferences and track advertisements. For these reasons, it is necessary that you enable cookies in your browser, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your computer system. Please be advised that we also use third party cookies.ent for a very short period, set by Google and tracks who visits the store and from where. We use this information to analyze trends, track user behaviour on the website and gather demographic information from site visitors.
SECTION 5 – DATA RETENTION
We retain Personal Information that you provide to us where we have an ongoing legitimate business relationship such as that of an existing transformation client.
If you have opted to continue receiving marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us.
After 3 years of no response or action to any of our marketing communications, we will automatically delete all your Personal Information.
We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
SECTION 6- YOUR DATA PROTECTION RIGHTS
Please be aware that you have the following rights:
You can request access, correction, updates or deletion of your personal information.
You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of the above rights, please contact us at info@livelgndrylabs.com. We will respond and act upon your request within a reasonable timeframe and keep you updated once your request is completed.
SECTION 7 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 8 – SHOPIFY
Our website is built on Shopify. They provide us with the content management system (CMS) that allows us to sell our products and services to you.
Your data is stored through shopify data storage, databases and the general shopify application.
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10– TEXT MARKETING TERMS AND CONDITIONS
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@livelgndrylabs.com